Water Softener Installations

Southern Softflow have been installing water softeners in homes across Dorset, Hampshire and Wiltshire for over 25 years. We take pride in always offering what we believe to be the best solution for your home. Below, we describe how we evaluate what is needed for a water softener installation during a home survey, what happens on installation day and also what happens if you ever move and want to take your water softener with you.

What happens in a home survey?

The first stage is to evaluate how a water softener can be installed. In a survey, we will consider:

01 The water hardness and pressure

02 Location of the mains stop cock and size of pipework

03 Drainage and overflow

04 Taps to be left unsoftened (drinking water and outside taps)

What happens on installation day?

Installations typically take around half a day, with water switched off for around 2-3 hours.
Before starting the installation, the installation plan is verified with the customer.
Work is carried out to a high standard, and your home left as tidy as we found it.
Once installed, the machine is commissioned, and our installer will run through instructions on how to operate the system.

Time to enjoy soft water!

What happens if I move house?

We typically offer a disconnect, store and re-install service for our customers. This will involve:

Visit to your current home, disconnect the softener and close the existing connections.
Store your water softener at our unit, and perform a healthcheck of your system to ensure it is in working order for re-installation in your new home.
Survey your new home, as per above, to work out an installation plan.
Re-install at your new home, hopefully as soon as possible after you have moved in so you don't live with hard water again for too long!