Drinking Water System Installation & Filter Fitting
UK drinking water is considered to be some of the safest in the world, but that doesn’t mean it always tastes great or is free of contaminants that may concern you. We regularly hear from customers concerned about things such as microplastics, pharmaceuticals or PFAS, wanting to know what they can do about it. To help guide you, we have pulled together a table which allows you to understand what can be removed and what type of system would best suit your needs.
For more information about which Filters and Reverse Osmosis systems we supply you can visit our product page.
Want to know how you can improve your water?
Give Us A CallInstallation - What to Expect
Filter Replacement & Fitting
Having chosen and installed a water filter which meets your needs the one thing you will need to remember to do is fit replacement cartridges. Cartridges need to be changed after a certain volume of water or within a certain timeframe, regular filter changes ensure your system is able to continue to remove any contaminants you are concerned about as well as keeping your water tasting great.
Once you know how, fitting a cartridge is quite straightforward although this is a service that we offer, and many of our customers like us to do for them. Should you choose this service we will simply book an appointment with you, to suit your diary. One of our engineers will bring the filter with them, fit it for you and talk you through how to do it yourself for the next time if you wish.
Signs you might need to replace your filter
- If you have a system fitted with us we will typically email you when a replacement is due
- You notice a change in the taste of your water
- You can smell chlorine again
- Your filter cartridge looks visibly discoloured (if you can see it)
- You’re noticing sediment or cloudiness in the water coming from your drinking tap
Areas We Cover
We provide comprehensive water treatment services across the South of England
Don't see your area? Contact us to check if we can help
Book A Free Home Survey Today
Our friendly team will visit your home, assess your water needs and provide a no-obligation quote
What Our Customers Say
“Southern Softflow’s response to my call for help was amazing, from Edith in the office, Keith the boss man to Will the plumber who worked so hard and did a first class job. A truly great personal service not found easily these days. My heartfelt thanks to them all !”
“We've had fantastic service from Southern Softflow from initial enquiry through to installation and beyond. This is our first water softener (TwinTec S5) and we can't fault it (we wish we'd installed one years ago). Southern Softflow's friendly and accommodating service is what set them apart from other companies that quoted. There was no pressure to place an order, and they were very accommodating, as this softener was purchased during a renovation of the whole downstairs, including new kitchen, bathroom & plumbing throughout, so they had to coordinate with our plumber and fit in around other trades. Competitively priced. Fantastic product. Excellent service. I highly recommend Southern Softflow.”
“Fast response to our enquiry, full information provided, work booked for following week. Fitter arrived on time, pleasant, efficient, very tidy and cleaned up when work finished. Very neat pipework, showed us how to isolate soft water if required at any time, and showed us position of new stopcock. Explained how filter system worked, helped us to set up App for notifications when salt low. Stacked spare salt in garage, advised how to apply for more supplies. Presented us with a delightful gift hamper of locally sourced products. Would highly recommend Southern Softflow Ltd.”
“I have dealt with Southern Softflow for 22 years. Recently after 22 years a fault developed on the machine. The machine was taken away and repaired at a very reasonable cost. As I had moved house I had the machine installed by the kitchen company installing the kitchen and they made a poor job of the pipework needed. When Will from Southern Softflow brought the repaired machine back he rerouted the pipework and put new valves in and did a very neat and professional job. I am delighted. A very genuine and professional company ,a delight to deal with.”
“The service from start to finish was exceptional. Very skilled and knowledgeable plumbers, nothing was too much bother, brilliant receptionist, everything fitted well and explained along the way, went above and beyond - even reinstalled and adapted the cupboard around the new water softener and left us a box full of gifts and goodies! A pleasure to deal with such a great team, we highly recommend them.”
“From the first contact through to survey visit and arranging for installation, this family-run company was excellent, with plenty of communication. The water softener had to be installed in a very restricted space with very difficult to access mains water inlet and drain. However the company plumber found a workaround, even preserving some of the middle shelf in the cupboard concerned. The installation was completed in one morning, working was clean, and the finished job is very neat.”
Are You Fed Up With The Impacts Of Hard Water?
Emily was looking to protect her new build home in Shaftesbury, Dorset from the impacts of limescale. After living in her new house for two years ago and consequently became frustrated with the impacts of limescale.
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