Southern Softflow provides expert water softener supply, installation, and servicing to homes and businesses across Sherborne and the DT9 postcode area. If hard water has been causing problems in your property, we’ve got the solution — and we’ll have it up and running in just a couple of hours.

Why Sherborne Homes Need a Water Softener

This beautiful stone-built town, home to Sherborne Abbey and Sherborne Castle, sits on some of the hardest water in north Dorset. Readings across DT9 typically fall between 255 and 265 PPM, with an average of around 260 PPM. About 85% of local properties are affected, which means most households are dealing with limescale build-up whether they realise it or not.

The Brands We Trust

We don’t believe in one-size-fits-all. That’s why we supply and install water softeners from four of the UK’s most respected manufacturers:

Kinetico — non-electric, twin-tank systems that never run out of soft water
Harvey — compact block salt units ideal for smaller spaces
Infinity — high-performance systems with smart monitoring
TwinTec — reliable, British-made softeners built to last

How It Works

It all starts with a free home survey. We’ll visit your Sherborne property, test your water hardness, check your available space, and talk through your household’s water usage. Based on that, we’ll recommend the system that’s the best fit — and give you a clear, fixed-price quote on the day.

Installation is straightforward and typically takes around two hours. Our installers are tidy, respectful of your home, and always happy to walk you through how your new system works before they leave.

Ongoing Support

We don’t disappear after installation. Southern Softflow offers regular servicing, salt delivery direct to your door, and a responsive support team if you ever have questions. We’re a local company and we take pride in looking after our customers long-term.

Get Started

Call us on 01202 828 241 to arrange your free, no-obligation home survey in Sherborne. We’ll help you enjoy softer water, cleaner surfaces, and lower bills.

Get A Free Quote

Water softener services in Sherborne - Sherborne Abbey

Book A Free Home Survey Today

Our friendly team will visit your home, assess your water needs and provide a no-obligation quote

Book Your Survey 01202 828 241

What Our Customers Say

“We recently had Southern Softwater visit our home to walk us through the available options, and the experience from start to finish was excellent.The initial consultation was clear, informative, and pressure-free. They took the time to understand our needs, explained the different systems in a straightforward way, and answered all of our questions patiently. It felt like they genuinely wanted to help us make the right decision rather than just make a sale.The installation process was just as impressive. The installer arrived on time, was extremely professional, and worked efficiently while keeping everything tidy. He explained how the system works, made sure everything was set up perfectly, and left the area clean once the job was complete.Overall, we’re delighted with both the service and the product. It’s rare to find a company that delivers such a smooth and professional experience from consultation through to installation. Highly recommended.”

“The service from start to finish was exceptional. Very skilled and knowledgeable plumbers, nothing was too much bother, brilliant receptionist, everything fitted well and explained along the way, went above and beyond - even reinstalled and adapted the cupboard around the new water softener and left us a box full of gifts and goodies! A pleasure to deal with such a great team, we highly recommend them.”

“I have dealt with Southern Softflow for 22 years. Recently after 22 years a fault developed on the machine. The machine was taken away and repaired at a very reasonable cost. As I had moved house I had the machine installed by the kitchen company installing the kitchen and they made a poor job of the pipework needed. When Will from Southern Softflow brought the repaired machine back he rerouted the pipework and put new valves in and did a very neat and professional job. I am delighted. A very genuine and professional company ,a delight to deal with.”

“Brilliant service. Survey done clear explanation of product from Ben. Fitting done three days later. Very helpful and tidy technician. Added a hard water tap at the last minute no problem. Would highly recommend the service and product. Thanks guys!”

“Moving home to an area with very hard water, I decided it was time to install a water softener. After research, I chose Southern Softflow, who offered exactly the reassurance and expertise I was seeking. Decision to installation took two days. Installation itself took a little over two hours, was carried out neatly, efficiently, and professionally. The new tri-flow drinking tap looks great in the kitchen, and even though I’ve used Brita filters for years, tea already tastes noticeably better after only 12 hours. Many thanks to Ben, Will, and the team, greatly appreciated. A full 10 out of 10.”

“We've had fantastic service from Southern Softflow from initial enquiry through to installation and beyond. This is our first water softener (TwinTec S5) and we can't fault it (we wish we'd installed one years ago). Southern Softflow's friendly and accommodating service is what set them apart from other companies that quoted. There was no pressure to place an order, and they were very accommodating, as this softener was purchased during a renovation of the whole downstairs, including new kitchen, bathroom & plumbing throughout, so they had to coordinate with our plumber and fit in around other trades. Competitively priced. Fantastic product. Excellent service. I highly recommend Southern Softflow.”