

Infinity Ultra Water Softener
Large-Capacity Non-Electric Twin-Tank System · Suitable for 3+ Bathrooms · 10 Year Warranty
Key Features
Large-Capacity Twin-Tank
Continuous soft water for homes with 3+ bathrooms
Non-Electric
Powered by water pressure alone — zero electricity costs
10 Year Parts Warranty
Comprehensive manufacturer warranty with 2 years labour
High-Performance XP Valve
Advanced valve calibrated to your exact water hardness level
Technical Specifications
| Dimensions (W x D x H) | 480 x 395 x 657mm (+35mm for overflow elbow) |
|---|---|
| Salt Type | Block Salt (Standard 4kg blocks) or Tablet Salt |
| Suitable For | 4+ bathrooms (larger households) |
| Flow Rate | 45-57 litres per minute |
| Water Pressure Range | 1.8 – 6 bar |
| Regeneration Time | 11 minutes |
| Water Per Regeneration | 22 litres |
| Power Supply | Non-electric (kinetic water power) |
| Connections (Inlet/Outlet) | Custom |
| Warranty (Parts) | 10 years |
| Warranty (Labour) | 2 years (manufacturer service team) |
Product Description
Large-Capacity Twin-Tank Technology
The Infinity Ultra features a pioneering non-electric twin-tank system that guarantees a continuous, uninterrupted supply of softened water — even in the busiest of households. While one tank softens your water, the second stands by ready to take over instantly when needed, so you never experience a moment without soft water.
Unlike single-tank softeners that rely on timers and must regenerate at set times (often in the middle of the night), the Ultra’s twin-tank design regenerates on demand based on actual water usage. This means greater efficiency, less salt wastage, and soft water available 24 hours a day, 7 days a week.
High-Performance XP Valve
At the heart of the Infinity Ultra is an advanced non-electric XP valve, precision-calibrated to your exact water hardness level. This delivers exceptional flow rates optimised specifically for UK plumbing systems, ensuring strong water pressure is maintained throughout your home even when multiple taps and appliances are in use simultaneously.
Superior Food-Grade Resin
The Ultra uses high-quality, food-grade resin beads that provide greater capacity and higher flow rates than standard resins. As hard water passes through the resin, calcium and magnesium minerals are removed through a process called ion exchange — turning your hard water into beautifully soft water that protects your home and family.
Built for Demanding Homes
Specifically designed for larger properties with 3 or more bathrooms, the Infinity Ultra has the capacity to handle the water demands of busy family homes, multi-generational households, and properties with high water usage. Its large-capacity tanks ensure consistent performance even during peak usage periods.
Economical and Eco-Friendly
The Ultra is entirely non-electric, powered solely by the kinetic energy of your water supply. This means zero electrical running costs and a smaller environmental footprint. The rapid 11-minute regeneration cycle uses just 22 litres of water, making it one of the most efficient large-capacity softeners available. It uses standard 4kg block salt, which is clean, easy to handle, and readily available.
Explore Our Range
Professional installation throughout Dorset, Hampshire & Wiltshire

Book A Free Home Survey Today
Our friendly team will visit your home, assess your water needs and provide a no-obligation quote
What To Expect
Speak To Us & Survey
Give us a call or complete our simple 60 second form. We will arrange a free home survey at your convenience.
Tailored Solution & Quote
We will visit your home, assess your needs and provide a no-obligation quote for the best solution.
Installation
Our experienced engineers will install your new water softener or drinking water system at a time that suits you.
Ongoing Support & Salt
We offer ongoing support, servicing and salt delivery to keep your system running smoothly.
Our Services
We offer a full range of services from sales & installation of water softeners to ongoing maintenance and supplies
What Our Customers Say
“We recently had Southern Softwater visit our home to walk us through the available options, and the experience from start to finish was excellent.The initial consultation was clear, informative, and pressure-free. They took the time to understand our needs, explained the different systems in a straightforward way, and answered all of our questions patiently. It felt like they genuinely wanted to help us make the right decision rather than just make a sale.The installation process was just as impressive. The installer arrived on time, was extremely professional, and worked efficiently while keeping everything tidy. He explained how the system works, made sure everything was set up perfectly, and left the area clean once the job was complete.Overall, we’re delighted with both the service and the product. It’s rare to find a company that delivers such a smooth and professional experience from consultation through to installation. Highly recommended.”
“I have dealt with Southern Softflow for 22 years. Recently after 22 years a fault developed on the machine. The machine was taken away and repaired at a very reasonable cost. As I had moved house I had the machine installed by the kitchen company installing the kitchen and they made a poor job of the pipework needed. When Will from Southern Softflow brought the repaired machine back he rerouted the pipework and put new valves in and did a very neat and professional job. I am delighted. A very genuine and professional company ,a delight to deal with.”
“The service from start to finish was exceptional. Very skilled and knowledgeable plumbers, nothing was too much bother, brilliant receptionist, everything fitted well and explained along the way, went above and beyond - even reinstalled and adapted the cupboard around the new water softener and left us a box full of gifts and goodies! A pleasure to deal with such a great team, we highly recommend them.”
“Fast response to our enquiry, full information provided, work booked for following week. Fitter arrived on time, pleasant, efficient, very tidy and cleaned up when work finished. Very neat pipework, showed us how to isolate soft water if required at any time, and showed us position of new stopcock. Explained how filter system worked, helped us to set up App for notifications when salt low. Stacked spare salt in garage, advised how to apply for more supplies. Presented us with a delightful gift hamper of locally sourced products. Would highly recommend Southern Softflow Ltd.”
“We've had fantastic service from Southern Softflow from initial enquiry through to installation and beyond. This is our first water softener (TwinTec S5) and we can't fault it (we wish we'd installed one years ago). Southern Softflow's friendly and accommodating service is what set them apart from other companies that quoted. There was no pressure to place an order, and they were very accommodating, as this softener was purchased during a renovation of the whole downstairs, including new kitchen, bathroom & plumbing throughout, so they had to coordinate with our plumber and fit in around other trades. Competitively priced. Fantastic product. Excellent service. I highly recommend Southern Softflow.”
“Brilliant service. Survey done clear explanation of product from Ben. Fitting done three days later. Very helpful and tidy technician. Added a hard water tap at the last minute no problem. Would highly recommend the service and product. Thanks guys!”
Are You Fed Up With The Impacts Of Hard Water?
Emily was looking to protect her new build home in Shaftesbury, Dorset from the impacts of limescale. After living in her new house for two years ago and consequently became frustrated with the impacts of limescale.
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